Exchange & Store Credit Policy
Trade Name: Kicks Mania
At Kicks Mania, we focus on providing premium quality. While we do not offer cash refunds, we provide seamless exchange and store credit options so you are always satisfied with your purchase.
Exchange Window: Please initiate your exchange request within 7 days of delivery by contacting our support team.
Conditions for Exchange:
- Item must be unused and in its original packaging.
- All original tags, accessories, and documentation must be included.
- Any protective film or covering on the product must remain intact.
- A clear unboxing video (from start to finish) is mandatory for any exchange or damage claim.
Store Credit: If you prefer not to exchange immediately, the full product value is issued as Store Credit, which never expires and can be used for any future purchase.
Damaged / Defective Items: In the rare event of a defect, we provide a free replacement of the same model (subject to availability), verified via your unboxing video.
Support & Inquiries:
Phone: +91 90235 85457
Email: kicksmanania98@gmail.com
Your trust is our priority. At Kicks Mania, your money is always secure.
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